Amazon FBM

Amazon FBM brings the Amazon orders you ship yourself into Fiddle as sales orders. It can also send your available stock to Amazon so your listings don’t oversell.

Amazon FBM uses your Amazon connection. Connect Amazon first.

Set up FBM

1. Open Amazon in the Integrations app and go to the FBM tab.
2. Turn on Amazon FBM.
3. Pick the marketplaces to import orders from, and the site each one ships from.
4. Pick a sales channel, and an order number prefix if you want one.
5. Save.

How orders ship

FBM orders are shipped outside Fiddle. You buy the label and confirm the shipment in Seller Central, ShipStation, Veeqo or your 3PL, as you do today.

• Fiddle checks for new and changed FBM orders every 5 minutes.
• A new order becomes a sales order, and Fiddle reserves the stock at the ship-from site.
• When Amazon reports the order shipped, Fiddle takes the stock from the ship-from site.
• If the buyer cancels on Amazon, Fiddle cancels the sales order.
• Amazon doesn’t share buyer names or addresses in this mode, so the sales order doesn’t have them.

Shipping FBM orders from Fiddle needs extra approval from Amazon. It isn’t available yet.

Send quantity to Amazon

Turn on Send quantity to Amazon to keep your FBM listings up to date.

• Fiddle sends each FBM listing your available stock, not counting FBA sites.
• It holds back the buffer and sends no more than the maximum.
• Set defaults on the FBM tab. Set a different buffer or maximum for one listing on the Listings tab.
• Fiddle sends a change when your stock changes, and resends everything once a day.

Amazon manages the quantity of FBA listings, so Fiddle only sends quantity to FBM listings.

Match your listings

The Listings tab shows every Amazon listing and the Fiddle item it’s matched to. Fiddle matches by SKU. Fix the ones it couldn’t match, or mark a listing Ignore.

If you sell the same product through FBA and FBM, it usually has two Amazon SKUs. Match both to the same Fiddle item.

Next steps

To track the stock Amazon holds for you, set up Amazon FBA.