Can I try Fiddle for Free?
Yep. You can try any or all of our products for free for 14 days. After that feel free to buy, upgrade or cancel at any time.
Are there any limits to upgrading and downgrading between products?
Users can easily add or remove products. When downgrading, excess funds will remain as credit. Adding or removing products can be done at any time in the billing cycle.
What is a seat?
A seat is anyone in your company with a Fiddle account. Each user with a seat has access to your teams mix of products.
Why do I need to input my credit card for the free trial?
We require credit card information for the trial to prevent fraud. But if you cancel before the trial period is over, there won’t be any charges.
Do I need to install any software?
Fiddle is 100% web based, meaning you can access it anywhere and there’s no software to install on your computer. You can even use Fiddle on your mobile device.
Is my data safe?
Fiddle protects your personal information. For security of transactions we use the Secure Sockets Layer (SSL) protocol, which encrypts all your information at all times.
Do I need to backup my data?
Your data is backed up automatically and is accessible from any device, so you can always stay connected and up-to-date.
What if I need help getting started?
If you need help setting up your account, or have any questions about using Fiddle, an Customer Success Representative is ready to spring into action. Fiddle support is also free forever — so don’t be shy, give us a ring at (877) 523-5060 between 9am and 5pm MST.
Is there a contract?
That's right. There's no contract or commitment. You're free to switch products or cancel any time. All our products come with a 30-day money-back guarantee.