Fulfillment orders

A fulfillment order is the working record that takes a confirmed sales order through pick, pack, and ship without changing the original order.

Create a fulfillment order

1. Open a confirmed sales order and click Fulfill.
2. Choose the location to ship from. Available stock at that location is shown per line.
3. Confirm the quantities to fulfill — accept the full order or enter a partial amount.
4. Save to create the fulfillment order and generate its pick list.

Track its status

Status	Meaning
Open	Created; ready to pick
Picking	Items being picked
Packed	Items assigned to packages, awaiting shipment
Shipped	Label bought and dispatched
Cancelled	Closed without shipping

Partial and split shipments

If you can’t ship everything at once, fulfill what’s available now. The remaining quantities stay on the sales order so you can create a second fulfillment order later.

One sales order can have several fulfillment orders. Use this to split a large order across multiple shipments or shipping locations.

Cancelling a fulfillment order returns its reserved stock to available so the line can be fulfilled again.

Next steps

Once the fulfillment order exists, work its pick list.