Service items vs. inventory items

Know when to use a non-stocked service item instead of a tracked inventory item.

Updated June 21, 20261 min read

Not everything you put on an order needs stock tracking. Fiddle separates inventory items, which carry quantities, from service items, which don’t.

The difference

Inventory item Service item
Tracks stock Yes No
Has on-hand / available Yes No
Can be received on a PO Yes Charged, not stocked
Typical examples Components, finished goods Labor, freight, setup fees, design

When to use a service item

Choose a service item for anything you sell or buy but never hold in stock:

  • Labor, consulting, or installation hours.
  • Shipping and handling charges.
  • Subscriptions, fees, or deposits.

These appear as line items on quotes, sales orders, and purchase orders and contribute to totals — but they never affect stock levels or reorder calculations.

When to use an inventory item

Use an inventory item whenever you need to know how many you have: raw materials, components consumed in production, and finished goods.

Set the type

  1. Create or edit an item.
  2. Set the item type to inventory or service. See item types and categories.
  3. Save.

Changing an item from inventory to service hides its stock fields. Switch types only before any stock movement exists, or the on-hand history becomes meaningless.

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