Alerts and notifications

How automations notify the right people in-app and by email in Fiddle.

Updated June 21, 20261 min read

Notifications are the most common automation action: when something needs attention, Fiddle tells the right person. Use them for low stock, new orders, approvals, and other events you don’t want to miss.

Set up a notification

  1. In your automation, add a Send notification action.
  2. Choose the recipients — a specific user, a team, or a role such as Purchasing.
  3. Pick the channel: in-app, email, or both.
  4. Write a short message and include record details so the alert is actionable.
  5. Activate the automation.

Choosing recipients

Recipient Use it for
User A task only one person owns
Team or role Work any member can pick up, like low-stock alerts
Record owner The person assigned to that order or item

Notify a role rather than a named person where possible. The alert still reaches the right people if someone is out or changes jobs.

Keep alerts useful

Too many notifications get ignored. Add conditions so alerts fire only when they matter — for example, only when stock is critically low, not on every minor change.

Approval requests send their own notifications automatically. See approvals and approvers for how those work.

Next steps

Review the full set of options in automation triggers and actions.

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