Sales order statuses and lifecycle
How a sales order moves from draft through fulfillment to closed.
Every sales order (SO) moves through a predictable set of statuses. Knowing what each one means tells you what can happen to the order next and how it affects your stock.
The lifecycle
| Status | Meaning |
|---|---|
| Draft | Being prepared; no active fulfillment demand yet |
| Open | Confirmed; commitment coverage is calculated for the order |
| Partially fulfilled | Some lines have shipped; remaining demand stays open |
| Fulfilled | All lines shipped to the customer |
| Closed | Fulfilled and invoiced; the order is complete |
| Cancelled | Stopped; demand closes and commitments recalculate |
How status affects stock
A draft has no impact on inventory. Once you confirm the order to open, Fiddle creates demand and calculates committed, incoming, and short coverage.
Committed stock is still on hand and does not block authorized inventory movement. See stock levels and availability for how commitments recalculate.
Moving an order forward
- Confirm a draft to open when the customer commits.
- Pick, pack, and ship lines through fulfillment to advance toward fulfilled.
- Invoice the order to move it to closed.
Cancelling
Cancelling an open order closes its remaining demand and recalculates commitments. You can’t cancel lines that have already shipped — close or credit those instead.
Next steps
Start by learning how to create a sales order.
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